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Not sure what IT Equipment and Services you have in the office? Talk to TTS about a Network & Site Audit, we will find all your services, lines, network security and equipment then provide you with a report and recommendations to move forward and secure your investment.

Managed Services

As companies become increasingly dependent on Information and Communication Technology, maintenance problems become more costly in terms of both downtime and money. Our Managed Service Agreements help you put a lid on hardware maintenance costs and give you the peace of mind that any problems that appear will be fixed as quickly as possible.

Our Agreements allow you to establish a fixed annual budget for maintenance, so there are no surprises. Our Network Engineers can troubleshoot, diagnose and repair most electronic components, including monitors.

With such high reliance placed on the office network environment, it is essential that services are put in place to ensure speedy and accurate repair of the network to maximise uptime and productivity.
Territory Technology Solutions offers Programmed Network Maintenance and Network Management Services which remove the burden of network management from the user allowing a higher productivity for network users.

Following is an outline of the services covered;

  • Network Management
  • Remote and Onsite Management of Network Hardware / Software
  • User Account Maintenance
  • Data / Backup Integrity Checks
  • Guaranteed Onsite Response Time
  • Hardware Repair / Maintenance
  • Hardware Programmed Maintenance
  • User / Workstation Relocation
  • Installation / Setup of New Hardware
  • Software Management / Update
  • Network Operating System Patching
  • Workstation Application Patching
  • Software Distribution

Remote Maintenance

Due to the remoteness of many clients, Territory Technology Solutions provides services that can be completed through the tools available in our Managed Services Operations Centre located at our Winnellie office.

Services such as updating for service packs and hot fixes can be scheduled for after hours as most businesses prefer not to have their systems interfered with during the work day.  

Territory Technology Solutions also provides such services as uptime monitoring and alerting, performance monitoring of servers and network bandwidth, and several other services that ensure that your network is kept running at peak performance 100% of the time.

For more information please feel free to contact our friendly service staff on (08) 8944 2222 or by e-mail admin@techsolutions.com.au

 

Testimonials

Territory Technology Solutions see to ensure they have a genuine understanding of their clients requirements. They currently provide us with ASP solutions, network services, internet carriage and an array of other IT equipment sales, services …

Testimonial - Gimbells

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